By accessing our website (brinnflagg.com), purchasing our coaching programs, or participating in our support sessions, you (the "Client," "you," or "your") agree to be bound by the following Terms and Conditions. Please read them carefully before engaging with our services.

1. Scope of Services

We provide relational recovery support, personal coaching, accountability, and educational digital content designed to empower women in their recovery journeys.

• Peer Support & Coaching: Our services are intended for personal growth, encouragement, and skill-building.

• No Guarantees: While we are dedicated to supporting your progress, recovery outcomes depend on individual effort, commitment, and external factors. We do not guarantee specific personal, relational, or health outcomes.

2. Medical and Professional Disclaimer

IMPORTANT: Brinn Flagg Recovery Support Services does not provide medical, psychiatric, psychological, or clinical therapy services.

• Not a Substitute for Professional Care: Our coaching and content are not substitutes for professional medical advice, diagnosis, treatment, or mental health therapy.

• Seek Professional Help: If you are experiencing severe psychological distress, mental health crises, withdrawal symptoms, or medical emergencies, you must seek immediate help from a licensed healthcare professional, medical doctor, or emergency services.

• Assumption of Risk: By using our services, you acknowledge that you are fully responsible for your own physical, mental, and emotional well-being.

3. Confidentiality & Privacy

We deeply respect your privacy and the sensitive nature of recovery support.

• Our Commitment: We agree to keep all personal information, coaching discussions, and shared experiences strictly confidential, except where required by law (such as mandatory reporting of imminent harm to yourself or others).

• Your Commitment: If participating in group coaching or community forums, you agree to respect the privacy of other participants. Sharing the identity, stories, or personal details of other community members outside of the sessions is strictly prohibited and grounds for immediate termination of services without a refund.

4. Payment, Cancellations, and Refunds

• Fees: All fees for coaching sessions, digital products, or programs are clearly outlined at the time of purchase.

• Payment Terms: Payments must be made in full or via agreed-upon installment plans prior to accessing the services or digital assets.

• Cancellation Policy: For 1-on-1 coaching sessions, we require a minimum of 24 hours' notice to reschedule. Failure to provide adequate notice may result in forfeiting the session fee.

• Refund Policy: Due to the personalized and digital nature of our services and products, all sales are generally final. Exceptions may be reviewed on a case-by-case basis at our sole discretion.

5. Intellectual Property

All content, workshop materials, text, graphics, logos, and digital resources available on brinnflagg.com or distributed during coaching sessions are the intellectual property of Brinn Flagg.

• You are granted a limited, non-transferable license to use these materials for your personal, non-commercial use only.

• You may not copy, redistribute, resell, or modify any materials without explicit written consent from us.

6. Code of Conduct

We are committed to creating a safe, supportive, and respectful environment. We reserve the right to terminate your access to our services, website, or community groups immediately, without notice or refund, if you engage in:

• Harassment, bullying, or discriminatory language toward the coach or other clients.

• Disruptive behavior that interferes with the delivery of services or group dynamics.

• Illegal activities or sharing harmful content.

7. Limitation of Liability

To the maximum extent permitted by law, Brinn Flagg and her associates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, our services, website, or materials. This includes, but is not limited to, emotional distress, relapse, or relational issues. You utilize these services entirely at your own risk.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which the business is registered, without regard to its conflict of law principles.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will become effective immediately upon posting to brinnflagg.com. Your continued use of our services following any updates signifies your acceptance of the revised terms.

If you have any questions or concerns regarding these Terms and Conditions, please contact us directly at our designated support email available on our website.