privacy policy

we deeply respect the deeply personal and sensitive nature of recovery support. This Privacy Policy outlines how your personal data is collected, securely managed, and protected when you access our coaching programs, workshops, digital tools, or online community spaces.

1. Information We Collect

To provide a tailored, supportive experience, we may collect the following types of information:

  • Personal Identifiers: Name, email address, phone number, and mailing address when you register for support services, sign up for a newsletter, or reach out directly.

  • Coaching & Intake Context: Information shared voluntarily during intake assessments, background forms, accountability check-ins, or individual consultations to optimize your relational recovery plan.

  • Payment & Billing Details: Transaction processing information necessary to complete your purchase securely. Actual credit card processing is handled by encrypted, secure third-party payment gateways.

  • Technical Data: Basic usage data, IP addresses, and standard browser information collected through cookies for website optimization, stability, and mobile-responsiveness.

2. How We Use Your Information

Your data is used deliberately and strictly to sustain and deliver our services, specifically to:

  • Provide, manage, and coordinate one-on-one recovery support, accountability check-ins, and personal growth resources.

  • Process financial transactions efficiently and issue necessary registration materials or digital assets.

  • Communicate updates, schedule adjustments, or distribute exclusive newsletters and materials you have requested.

  • Maintain security and resolve technical bugs or functionality challenges on brinnflagg.com.

3. Confidentiality and Data Retention

Strict Peer Support Confidentiality: Your personal recovery journey, shared narratives, and notes maintained during coaching interactions are treated with the highest degree of confidence. We do not sell, trade, or rent your personal data to third parties for commercial or marketing use.

We retain your personal details only for as long as necessary to fulfill the operational requirements outlined in this policy, satisfy legal obligations, or manage ongoing client care.

4. Permitted Disclosures

We will only share your personal data with third parties under the following explicit conditions:

  • Safety & Legal Imperatives: If disclosure is mandated by law, or if there is a good-faith belief that doing so is strictly necessary to prevent imminent physical or emotional harm to yourself or others.

  • Trusted Service Providers: Shared strictly on a need-to-know basis with trusted digital tools (e.g., website hosting, client management databases, payment gateways) that adhere to equivalent professional data protection standards.

5. Security of Your Information

We deploy standard technical, administrative, and physical safety protocols designed to defend your private records from unauthorized access, modification, or exposure. However, no online transmission method or data storage structure is completely infallible. While we strive to protect your personal history, we cannot guarantee its absolute security.

6. Your Rights & Preferences

Depending on your location and regional laws, you hold clear rights regarding your personal records. You may reach out to us at any time to request access to the data we hold about you, request modifications to inaccurate details, or ask for the deletion of your personal records from our active systems, subject to legal compliance criteria.

7. Policy Adjustments

We reserve the right to revise this Privacy Policy to mirror changes in legal landscapes, technological updates, or operational adjustments. Any updates will be applied directly to this page with an updated revision date.

If you have any questions, security concerns, or clarity requests regarding this Privacy Policy or your data protection rights, please contact us through the dedicated support links provided on brinnflagg.com.